- Be willing to take part in the evaluation process - evaluation is not a spectator sport
- Return on Investment is more than just numbers
- Always ask, "So what?" - understand how evaluation results relate to you and your organization
- Evaluate your business continuity plan from time to time
- Evaluation can help you be a trend-setter
- Evaluators take on many roles during the evaluation process
- Ensure you are clear about the evaluation process BEFORE you begin - you'll save time and money
- Evaluation brings change
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